MVC Cancellation Policy

When personal or professional circumstances prevent a pre-registered individual from attending the in-person and/or virtual portions of the Conference, OVMA will refund the Conference registration fee(s), less 10%. A written refund request must be received no later than seven days after the last day of the Conference (March 1, 2024 at 12:00 p.m. ET.) Refunds will NOT be given if the registrant checked in and/or printed a badge on site at the MVC or logged in to the Virtual Platform after the launch of the VMVC.

Switching Registration Types. No fee will be charged if the attendee chooses to convert their in-person registration to virtual, or vice versa.

Hands-On Labs & Special Events. Refunds will be granted for specialty programs, less 10% of fees paid, providing the participant’s space is filled by another attendee.

How to Cancel Your Registration

Submit your cancellation request using this contact form or send an email to [email protected] by the deadline shown above.

Registration Transfers

Alternatively, your registration may be transferred to another person rather than canceled. Please note, if the person to whom you are transferring your registration is in a different category (for example, you are a technician transferring to a veterinarian), you will be responsible for paying any outstanding charges at the time of transfer.

How to Transfer a Registration

You may transfer your registration by any one of the following methods:

Option 1: Self-Serve Attendee Portal. Log in to your registration using the email address you used to register and your confirmation number. Under the "Attendee Actions" header, click the "Transfer Registration" button and follow the prompts.

Option 2: Contact Us. Submit your transfer request using our contact form or send an email to [email protected]. Be sure to include the following information:

  • The current registrant's name and email address
  • The new registrant's name, email address, and indidivual type (veterinarian, technician, staff, etc.)
  • The new registrant's registration preferences (live and/or virtual MVC, how many days, etc.)

Option 3: On Site. The new registrant may transfer the registration on site by bringing the original badge to the attendee assistance desk.