Virtual MVC

The best way is to register online. Please note, you will not be able to pay with a check by registering online. If you would like to pay by check, please download a PDF form to complete and mail in with your payment.

We are able to keep our registration prices low by encouraging our 6,000+ attendees to self-register online, thus freeing our staff to focus on high-level planning and preparation. In rare instances, we may at our discretion issue an invoice or purchase order upon request, but in the vast majority of cases, we cannot accommodate this request.

If your organization requires prior approval for payment, please refer to the registration fees to create your own purchase order. Note there are no service fees or taxes in addition to the posted registration rates.

Yes! If registering online, please select the Hybrid option. (Be sure you select the option with the number of days you want to attend in person: one, two, or all three). If registering by mail, select BOTH an in-person option (purple box) and the hybrid add-on (green box).

Yes. Not only is this your primary identifier to ensure all your information (contact details, past registrations, payments, membership, etc.) is linked to you, but you will also use it to log in to the MVC Virtual Platform. Please DO NOT unsubscribe from/opt out of emails from OVMA/MVC, as this will prevent you from receiving your login information.

Providing your cell phone number allows us to send Virtual MVC login codes by text message as well as email, giving you more flexibility in how you sign on to the virtual platform. It is not required, so if you do not provide this, these codes will be sent via email only.

Virtual attendees have six months of access to all recorded sessions (view complete list) and the Virtual Exhibit Hall, as well as the online conference proceedings and MVC mobile app.

Please refer to the MVC's Cancellation Policy for complete information regarding cancellation deadlines, refunds, and transferring a registration.

No, you do not need to select individual sessions you plan to view online. The virtual platform will track your activity.

However, if you require captions in order to participate, please select the sessions you will be watching, so MVC can make arrangements to accommodate you. You also need to complete the ADA Special Accommodations section requesting this service.

If you require captions in order to participate in the Virtual MVC, please complete the ADA Special Accommodations section requesting this service AND select the sessions you will be watching.

The virtual MVC is not live. The sessions available on the MVC Virtual Platform are recorded at the live in-person conference. They will be available on demand beginning Feb. 24.

No, all recorded sessions will be available to virtual attendees. For a complete list of sessions that will be recorded, click here.

The Virtual MVC will offer 120 hours of CE. However, the amount you may use toward your license renewal varies by state and entity. In Ohio, veterinarians may claim up to 15 hours of online CE, and technicians may claim up to 6.

Please check with your state's licensing board to determine how many hours of online, pre-recorded CE you can claim.

No, multiple individuals may not share a single registration. Doing so is a violation of the MVC's terms and conditions.

Aside from this, keep in mind that your access information is unique to you and can only be used to log in on one device at a time. Furthermore, the virtual platform tracks your usage, so allowing someone else to view videos from your account will alter your own CE record.

Be advised, only paid registrants can claim CE verification for license renewal purposes; OVMA will NOT verify CE for anyone who is not registered.

Please refer to your virtual MVC login email (sent Feb. 23; subject line: "MVC Virtual starts tomorrow! Login + instructions inside") or registration confirmation email for a link to download your certificate. If you cannot find the email, click the "Download Your CE Certificate" tile on the MVC Virtual home page for instructions.

If you watched the video from start to finish, please email us a list of sessions you watched, and we can manually award your credits.

Compatible Browsers

The MVC Virtual website is compatible with the latest versions of Chrome, Firefox, Safari, and Microsoft Edge.

Not sure what browser you're using? Check here »

Mobile Operating Systems

You must use the website to view session recordings.

In order to view session videos, your internet speed should be at least 10 Mbps. Click here to test your internet speed.

• When prompted, enter your first/last names and email address, then tap the Next button. Be sure to use the address you registered with!
• You will receive an email and/or text message (if you provided a cell number during registration).
• Note: If you do not receive the code within a couple of minutes, you may have entered the wrong email address. Return to the previous page and try again.
• Enter the six-digit verification code provided and tap the arrow button to finish logging in.
• After 24 hours of idle time, or if you access the site from another device/browser, you will be prompted to enter another verification code the next time you log in.

First try checking your spam folder. If you still cannot find it, please contact us.

If you receive a "Too many failed login attempts" error while attempting to log in, it means you have unsuccessfully entered your verification code 10 times and your login access has been revoked. Please contact us to restore your access.

After logging in to the Virtual Platform, click on "On Demand" under the "Schedule" tab. You can browse the available videos or search by keyword or session number.

Refresh the page

• Go to the relevant session page within the Virtual Platform.
• Click the Refresh icon in your browser.
• Click the Join Session button.

Log out and log back in

• Copy the URL for the virtual session page and set it aside for now.
• In the top right of the Virtual Platform, click the circle with their initials or profile picture, then Log out.
• Close out of all browser windows.
• Open a new browser window, paste the link to the virtual session page from Step 1 into the address bar, and click Enter.
• Follow the prompts to log back in to the Virtual Platform.
• The session page opens by default. Click the Join session button.

Reduce the video quality

• If your video is buffering or freezing, move your mouse cursor onto the video player screen. This will open the video toolbar.
• Hover over the gear icon in the bottom right, and click Auto from the menu.

Check the bandwidth

• Click here to test your internet speed.
• If your internet speed is not at least 10 Mbps, plug your computer directly into the router using an Ethernet cable.
• If that's not possible, move closer to the router. The closer you are, the stronger your internet speed.
• Repeat the steps you took prior to receiving the video error.

Try a different browser

• Open a different browser on your computer.
• Log in to the Virtual Platform in the new browser window.
• Repeat the steps you took prior to receiving the video error.

Disconnect from VPN

• If you are connected to your organization's VPN, your access to some websites may be limited. Try disconnecting from the VPN. If your organization doesnt allow this, proceed to the next solution.
• Open a new browser window.
• Log in to the Virtual Platform in the new browser window.
• Repeat the steps you took prior to receiving the video error.

Get the video domains allowlisted

• If you are unable to disconnect from the VPN and your access to the Virtual Platform is restricted, you'll need to work with your IT department to get full access.
• Send the following video player domains to your IT personnel and ask them to allow access:
  • https://video.app.cvent.com
  • https://*.live-video.net